Moreno-Jiménez, B., Barbaranelli, C., Galvez Herrer, M., & Garrosa Hernández, E.
The Physician Burnout Questionnaire: A new definition and measure
The Maslach Burnout Inventory (MBI) has been the most widely used questionnaire in the evaluation of burnout. However, in both its theoretical formulation and its psychometric characteristics it poses some problems. In this paper we present the Physician Burnout Questionnaire (PhBQ), a new operationalization of physician burnout with three main components: Exhaustion, Disengagement, and loss of expectations. The PhBQ is a process model which includes four steps or subscales: antecedents, syndrome, consequences, and positive personal resources. This paper presents the development and validation of the PhBQ through two studies, the first on the psychometric characteristics of the measure, in particular concerning dimensionality of the PhBQ (examined by exploratory and confirmatory factor analysis), and internal consistency of its scales in a sample of 485 physicians working in 20 hospitals in Madrid (Spain). The second study focuses on convergent validation with a sample of 100 physicians working in 11 Primary Care centers in Madrid (Spain).
