Maeran, R., Marcati, M., & De Felice, M.
Unease in organizations: A study among users of an anti-mobbing window
This study analyzes mobbing, a particularly relevant phenomenon nowadays, as the attention given by media shows. The research involved the users of a trade union’s anti-mobbing window set up in an Italian town in 2006, with the aim to provide assistance and support to the workers seeking help. After an examination of the literature, the models, causes, and effects of mobbing on the individuals, their families, and the organization, we presented the intervention methodology implemented at the window. The intervention envisaged an initial interview, administering the Leyman Inventory of Psychological Terror (LIPT; Leymann, 1990) adapted by Ege (2002; LIPT Ege), and determining the professional harm that mobbing causes. A qualitative and quantitative analysis provided a snapshot of mobbing regarding the data collected through the LIPT on a sample of 106 workers, and identified possible areas of intervention from a psychological and legal point of view.
Testing, Psychometrics, Methodology in Applied Psychology, 2017, Vol. 24, pp. 515-525, DOI: 10.4473/TPM24.4.3Back