SHAKTHI R,DEEPA SUNDARESWARAN

DOI: https://doi.org/

The public bus transportation system is a crucial component of the transport sector, recognized for its affordability and reliability. This research focused on identifying and validating several stress-inducing factors for regular bus commuters, specifically in Tamil Nadu and Kerala. Utilizing a validity study design and convenience sampling, the study included participants aged 18 and older, with a total sample size of 500 individuals. A questionnaire consisting of 28 items was developed, and the data was analyzed using a five-point Likert scale. The results indicated that the highest levels of stress among bus users in Kerala and Tamil Nadu were primarily due to the poor condition of the roads, while the least stress was reported in relation to vendors on the buses. Stress plays a significant role in everyday life, impacting both mental and physical health, as well as overall well-being. This research sheds light on the various factors contributing to stress among public transportation users.