MR. K. RADHAKRISHNAN ,DR. M. R. VANITHAMANI
DOI: https://doi.org/The study intended to analyse the impression of quality challenges & QMS adaptation in Indian MSME to offer insights-out facts to the readers. Around 165 respondents were selected from special economic zones in various parts of India bases on convenience sampling technique. Further, the results have been represented in graphical form to visualize the facts in an appropriate form to provide more perceptions. Simple percentage analysis, regression Analysis of variance, correlation techniques used to interpret the results to provide more detailed views. From this standpoint, Quality plays a vital role in any industry, but it comes with a cost. The cost of quality mainly involves the expertise of the manufacturer, quality of raw materials, manufacturing productivity factors, equipment and tools used for production, and quality check & assurance compliance. These are the cost contributors that make sure that the product has supreme or excellent quality. Maintaining these QMS takes place a crucial role. This cost will be heavy for MSMEs, where they want to cut those costs to maximise their profit by reducing the cost of production. However, if the quality efforts are reduced and compromised, then it affects the goodwill of the company, which results in a reduction in sales and revenues. Therefore, placing the right quality plan makes the MSME survive for a longer period. Hence, this study marks evidence of the importance of quality in MSMEs for sustainable business.
