RASTO ,YOSEP HERNAWAN ,IMAS PURNAMASARI ,SUGENG RIFQI MUBAROQ,ABDUROKHIM
DOI: https://doi.org/Abstract This study examines the implementation gap of ISO 9001:2015 in certified Vocational High Schools (VHS) in Indonesia using a cross-sectional, evaluative-quantitative design. Results show an overall implementation rate of 90%, with significant disparities across dimensions: Awareness (100%), Improvement (96%), and Evaluation (94%) demonstrated strong performance, while Resources showed the lowest implementation (75%). Three critical gaps were identified: problem-solving tools (44%), knowledge management (34%), and communication of urgency (33%). The study uncovers a systematic "documentation-practice gap" phenomenon of 22% across multiple indicators, reflecting challenges in translating formal compliance into operational practice within resource constrained environments. To address these findings, we developed a three-phase strategic roadmap: technical capability development (0-6 months), system integration (6-12 months), and sustainable quality culture creation (12-24 months). This research contributes to the field by identifying the documentation-practice gap phenomenon, developing a systematic evaluation framework for vocational education, and establishing an achievable 90% implementation benchmark in developing countries. These findings provide an empirical foundation for vocational education quality policies in contexts with limited resources strategies to advance the quality and relevance of vocational education in developing contexts.
