CABANILLA BORBOR JENIFFER JAZMIN,MANZANO GALLEGOS LISSET ALEXANDRA,BUSTAMANTE SILVA JOSELINE STEFANÍE,ANDRADE PIZARRO, LISBETH MADELAYNE

DOI: https://doi.org/

This article analyzes the tensions and synergies between the technical and human dimensions in nursing practice, especially in the context of chronic patient care. Based on a recent literature review and a qualitative approach based on interviews with health professionals, the challenges faced by nurses in balancing adherence to clinical protocols with personalized and empathetic care are evident. The results reveal that respect for the patient's individuality, effective communication, and emotional containment are key factors that strengthen the quality of care, without necessarily conflicting with institutional regulations.