ASHURY
DOI: https://doi.org/This research aims to analyze waiting times and operational efficiency in the loading and unloading process at the New Makassar Container Terminal (Terminal 1) using the Headtruck (HT) discrete simulation model. The focus of this research is to identify the duration of waiting time for trucks and find solutions to reduce the queues that occur. The method used in this research is discrete simulation, where a simulation model is applied to map the truck queuing process at Stacking Yards I and K. The data used includes HT travel time, RTG (Rubber-Tyred Gantry) and RS (Reach Stacker) service times. , as well as the current operational conditions of the terminal. The findings from this research show that the average waiting time for trucks at Stacking Field I reached 84.03 minutes. By implementing the scenario of adding 1 Reach Stacker unit, the waiting time was successfully reduced to 2.69 minutes, which resulted in a reduction in fuel costs of IDR. 5.22 million per day. Apart from that, the HT handling capacity has also increased, with the Stacking Field I block capable of handling 32 HT per day, higher than the previous condition. These results indicate that additional equipment can increase terminal operational efficiency. The conclusion of this research is that the application of discrete simulation models in waiting time analysis can provide an effective solution to improve operational performance at the New Makassar Container Terminal. The addition of the Reach Stacker tool has been proven to reduce waiting time and fuel costs, as well as increasing HT handling capacity. This research also provides recommendations for further research using other simulation software and considering external factors that influence terminal operations.